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Amazon shoppers beware: Steer clear of phishing scams

Unscrupulous individuals are sending fraudulent emails, claiming to be from Amazon, in an attempt to gain sensitive information from Prime members. Consumer advocates offer advice on recognizing these scams and tips provided by Amazon to secure your account.

Wary Amazon shoppers: Steer clear of fraudulent emails disguised as Amazon communications
Wary Amazon shoppers: Steer clear of fraudulent emails disguised as Amazon communications

Amazon shoppers beware: Steer clear of phishing scams

In the digital age, online security is paramount, and this is especially true when it comes to e-commerce giants like Amazon. Here's a comprehensive guide on how to identify and prevent Amazon phishing attempts, equipped with practical tips and warnings from consumer protection centres and Amazon itself.

### Identifying Amazon Phishing Attempts

The first line of defence is to be vigilant. Check the sender and email details carefully. Phishing emails often mimic Amazon but come from suspicious or unofficial addresses. Always confirm the email is genuinely from Amazon by checking the sender's domain.

Be wary of urgent or threatening language. Scammers use pressure tactics to rush you into mistakes. If you receive an email that warns your Amazon account will be suspended or demands urgent action, treat it with suspicion.

Be sceptical of unexpected or too-good-to-be-true offers. Unrealistic deals, especially those found outside the official Amazon website, are often bait for scams.

Inspect links without clicking. Hover over links to see the actual URL. Genuine Amazon links will always direct to amazon.com or official subdomains, not to unknown or misspelled domains.

### Preventing Amazon Phishing Attempts

Never click on suspicious links. Instead of using links in messages, open your browser and type amazon.com directly to verify any claims.

Use strong, unique passwords and enable two-factor authentication (2FA) on your Amazon account to prevent unauthorized access.

Install strong antivirus or anti-malware software that detects phishing links and blocks dangerous websites or emails before they reach you.

Use secure payment methods like virtual credit cards or payment apps that offer added protection and ease of dispute in case of fraud.

Report phishing attempts to Amazon by forwarding suspicious emails to [email protected] or using Amazon’s official reporting form. This assists Amazon in blocking scams and protecting users.

Regularly monitor your personal data exposure and consider data removal services to reduce how often scammers can target you with personally-tailored phishing attempts.

### Additional Measures for Organisations and Email Providers

Implement email authentication protocols like SPF, DKIM, and DMARC, which verify that emails claiming to be from Amazon are legitimate, drastically reducing spoofing and phishing risks.

By combining vigilance, technical safeguards, and Amazon’s reporting mechanisms, consumers can effectively identify and prevent phishing attempts and protect their accounts and personal information from scammers.

If you receive a suspicious email, SMS, or phone call claiming to be from Amazon, move it to your spam folder immediately. Amazon itself warns in the customer service section of its website about unexpected SMS, emails, phone calls, or letters that appear to be from Amazon.

Emails threatening to block Amazon accounts are currently circulating. The Consumer Protection Center of Saxony warns that these emails are a phishing attempt. Impersonal greeting is another indicator: instead of a name, only the recipient's email address is used in the phishing emails.

Remember, Amazon will never ask you for personal data or payment outside of its official website. Amazon will not call you, send you SMS, or email you about an unexpected order, and will not ask you to urgently confirm purchase or payment details.

By following these guidelines, you can ensure a safer and more secure online shopping experience with Amazon.

  1. In the digital world, be aware that phishing attempts often disguise themselves as emails from Amazon, but they might come from unofficial domains that don't resemble amazon.com nor official subdomains.
  2. To enhance your cybersecurity, employ strong, unique passwords along with two-factor authentication (2FA) on your Amazon account, and install antivirus or anti-malware software to guard against phishing links and dangerous emails.

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