Firms are hastening their adoption of AI technology focused on conversation
Dialing Up Your Business Game: Meet Volubile's AI Voice Agent
Forget the old, droll chatbots that only spit out pre-programmed responses. Today, we're talking about the new digital must-have for businesses - conversational agents, thanks to generative artificial intelligence (AI). These bad boys are generalists or specialists, ready to engage in conversations with clients, understand their requests, respond appropriately, and execute the tasks required.
But let's take a closer look at a French startup that's making waves in the AI voice agent market - Volubile. Stephanie Delestre, their co-founder, explains, "We sell a machine that talks like you and me in over 50 languages, handling multiple conversations simultaneously, all while maintaining the same quality of service on each call." In just eight months, this tech-savvy company has already impressed more than 70 businesses, including industry giants like Bouygues Telecom, Nikito (theme parks), and Engie subsidiary, Habitatpresto. The latter uses Volubile's voice agent as a telemarketer to connect individuals with artisans for home repairs.
Now, here's the scoop on Volubile's voice agent:
- AI-Integrated Enterprise Communication: Volubile's voice agent is designed to unlock the AI potential within enterprise environments, optimizing interactions for quick responses and top-notch service. This feature boosts business agents' efficiency and effectiveness in customer interactions.
- Enhanced Quality Interactions: The voice agent ensures that the quality of conversations between agents and customers remains high, which is paramount for customer satisfaction in fast-paced settings.
- Human-Centric AI Approach: Emphasizing human values in AI business applications, Volubile's technology aims to augment rather than replace human agents, preserving personalized and ethical interactions.
Volubile's voice agent has already proven its worth in the business world, being seen as an invaluable team member for business leaders who want to leverage AI without going through a complicated integration process. The startup's voice agent is a part of a growing ecosystem of enterprise AI tools recognized for revolutionizing customer service and internal business processes through AI-driven solutions. And, being mentioned alongside other AI innovators in the industry suggests that Volubile's voice agent is getting attention and adoption for its capabilities.
In short, Volubile's voice agent brings AI-powered voice interaction solutions tailored for businesses, focusing on swift, high-quality customer interactions and supporting human agents. Its accomplishments include gaining recognition as an effective enterprise AI tool that simplifies AI integration while adhering to human-centric values in business communications.
- Volubile's voice agent, with strong AI integration, executes enterprise communication efficiently, enhancing the speed and quality of service interactions for businesses.
- The human-centric approach of Volubile's technology strengthens its ability to augment human agents, creating personalized and ethical AI-driven conversations.
- Impressing more than 70 businesses, including giants like Bouygues Telecom and Engie subsidiary, Habitatpresto, Volubile's voice agent has shown its value as a strong team member in leveraging AI for customer service and internal processes.
- Being mentioned alongside other AI innovators in the industry, Volubile's voice agent exemplifies a generative subsidiary technology that revolutionizes business communication, simplifying AI integration while maintaining a focus on human values.
