Interview Questions for Birago Jones, Co-Founder and CEO of Pienso:
Pienso: A No-Code AI Solution for Everyday Users
Meet Pienso, a revolutionary AI platform that's shaking up the tech industry! Hailing from Arlington, Virginia, Pienso empowers everyday folk like business analysts and call center workers to build and fine-tune AI models without touching a single line of code. Birago Jones, Pienso's co-founder and CEO, offers some insight into this innovative platform.
Question: What's the scoop on Pienso and how does it work?
Answer: Picture a user-friendly, no-code interface that processes data, creates AI models, and tests them—that's essentially Pienso's platform. Customers can install it wherever they prefer (on their servers or in the cloud) and upload raw data, turning it into structured datasets and annotating or reorganizing it. Users can then use Pienso's tools to create small models or fine-tune open-source LLMs with their datasets.
Curious about what models are good? Customers can test multiple options and choose the one that works best. Pienso offers data analysis and visualizations to help guide users through the process, but the final decision lies with them. The platform enables a variety of tasks, such as summarizing text, categorizing it, and generating insights from the data. Plus, customers can import these insights into popular visualization tools like Tableau or Google Data Studio, or even send them back to the original data sources like Salesforce.
Question: What sparked the creation of Pienso?
Answer: The story of Pienso goes back to Birago's time at MIT. Working on a group project focused on combating cyberbullying, Birago and his partner discovered existing NLP models failed to reflect teen vernacular, highlighting the need for genuine, representative data. This realization led to the belief that subject matter experts should play a significant role in creating AI models that mirror their worlds. Pienso aims to place these everyday experts at the forefront of model creation, ensuring their unique understanding is incorporated into AI outputs.
Question: What sets Pienso apart in the industry?
Answer: Pienso offers a unique blend of innovation and research. It partners with top-tier chip providers like NVIDIA and Graphcore, ensuring fast computing for AI models. A key selling point is that enterprises don't have to "donate" their data to rent back models. Instead, customers truly own their models, and they can install them on-premises or in the cloud, with only their team accessing the data. This extra layer of security is a huge plus in today's data-driven world.
Question: Any customer success stories to share?
Answer: Sky UK, a major telecom company, is one of Pienso's premier customers. Using the platform, they manage over 500,000 daily calls through models their analysts trained. The tech helps the company identify at-risk customers, those in need of financial assistance, and unresolved issues that their online self-help tools couldn't tackle. They've saved millions and gained a top-notch reputation for customer service because of it.
Question: What does the future hold for Pienso?
Answer: Birago envisions a world where creating AI models based on subject expertise becomes a regular part of everyday work routines. By converting expert knowledge into digital models, organizations turn valuable intellectual property into valuable assets. Pienso hopes to be the platform that helps a broad range of industries transition into a model-driven AI future, bridging the gap between AI and non-technical experts.
Now you've got a taste of what Pienso's all about! Empower yourself and your organization by giving this game-changing AI platform a try.
- Pienso's platform works as a user-friendly, no-code interface that handles data, creates AI models, and tests them.
- The platform allows customers to install it either on their servers or in the cloud, upload raw data, and turn it into structured datasets.
- Users can create small models or fine-tune open-source Language Models (LLMs) with their datasets, and test multiple options to choose the best one.
- Pienso sets itself apart in the industry with its blend of innovation, research, and a security feature that allows customers to own, install and access their models, ensuring only their team handles the data.
