Investment Secured by Glassbox from Poalim Equity
In a significant move for the financial services sector, Poalim Equity, along with other investors, has joined forces to advance innovation. The latest investment sees Poalim Equity backing Glassbox, one of Israel's leading analytics companies specialising in the complex needs of financial institutions.
This investment marks the first capital raise by Glassbox since Alicorn took the company private in May 2024. Glassbox stands out for its ability to innovate responsibly and strategically, particularly in the age of AI.
Following the minority investment by Poalim Equity, Glassbox is focusing its AI innovation on advancing AI-powered behavioural analytics, fraud prevention, and real-time decision-making capabilities tailored to financial institutions such as banks and insurers.
Key aspects of their latest AI solutions include behavioural analytics, fraud prevention, and real-time decision-making. Behavioural analytics uses AI to analyse user behaviour in digital channels continuously and in real-time, optimising customer journeys, personalising experiences, and detecting anomalies without manual tagging.
Fraud prevention leverages AI-driven risk scores and real-time anomaly detection to identify suspicious activity like unusual keystroke patterns or rapid address changes, thereby reducing chargebacks and enhancing security with minimal friction to legitimate users.
Real-time decision-making provides financial institutions with instantaneous insights and alerts to reduce friction, improve trust, and deliver personalised digital engagement, helping banks meet growing customer expectations around speed and personalisation.
The investment from Poalim Equity aims to accelerate the development of these next-generation AI capabilities in Glassbox’s platform, expanding its product roadmap specifically for financial services to transform digital journeys, mitigate risks earlier, and enhance customer experience analytics.
Glassbox's use cases also include AI-enabled conversion optimisation and proactive customer engagement using predictive models, reflecting a broader AI-driven customer experience enhancement mission that is being deepened with Poalim Equity’s support.
Alex Assim, Chairman of Glassbox, expressed pride in the continued support from Poalim Equity, joining existing investors such as Discount Capital, Susquehanna Growth Equity (SGE), and Alicorn. The investment is set to play a crucial role in Glassbox's growth and the future of financial analytics.
- The investment made by Poalim Equity, along with other investors, will aid Glassbox in focusing its AI innovation on advancing AI-powered behavioral analytics, fraud prevention, and real-time decision-making capabilities, primarily designed for financial institutions.
- With the latest investment from Poalim Equity, Glassbox aims to expand its product roadmap specifically for financial services with a focus on transforming digital journeys, mitigating risks earlier, and enhancing customer experience analytics.
