Lenovo halts Legion Go 2 pre-orders due to shipping date controversy before the arrival of Xbox Ally, possibly miscalculating demand for the product
The world of portable gaming devices has seen a surge in interest with the release of devices like the Xbox Ally and Steam Deck. Among these, the Lenovo Legion Go 2 has been making waves in the gaming community. However, its preorder cycle has been fraught with issues, much like the initial stages of the Lenovo Legion Go 2's release.
Lenovo initially placed a hold on payments for the Lenovo Legion Go 2 preorders, causing some frustration among potential buyers. But, the company later released the hold, allowing the preorders to proceed. The device is currently available for preorder in various territories, including the United States, United Kingdom, and the European Union.
The Lenovo Legion Go 2 offers a VRR display and a detachable kickstand, making it a compelling choice for portable gaming enthusiasts. It hit the market in September 2025, with prices starting at 999 euros. However, due to high demand, Lenovo has prioritized supply to authorized retailers, and some direct pre-orders on Lenovo.com have been canceled. The device is now listed as 'coming soon' on the Lenovo website, with an estimated delivery time of approximately 5-7 business days through some retailers in Germany.
The 1TB Z2 Extreme option of the Lenovo Legion Go 2 costs £1099 GBP or $1500 USD. This price point places it in a niche market, but the second generation of the hardware has certainly raised its profile.
Meanwhile, Microsoft and ASUS are yet to announce a price or preorder date for the Xbox Ally. The anticipated launch date is October 16, 2025. Given the success of devices like the Lenovo Legion Go 2 and the Steam Deck, it's possible that Microsoft and ASUS might be underestimating demand for the Xbox Ally, similar to Lenovo's misjudgment with the Lenovo Legion Go 2.
It's crucial for companies to learn from these experiences and work to avoid similar frustration ahead of their product launches. By ensuring smooth preorder processes and transparent communication, they can build trust with their customers and foster a positive relationship.
Some users, including this writer, have experienced changes in shipping dates and payment holds with the Lenovo Legion Go 2 preorders. It's hoped that these issues will be addressed as the device becomes more widely available, and the preorder page is once again active.
In conclusion, while the portable gaming market is thriving, it's essential for manufacturers to manage demand and preorder processes effectively to ensure a positive experience for customers. The Lenovo Legion Go 2 and the upcoming Xbox Ally provide exciting opportunities for portable gaming, and it's crucial that these opportunities are not marred by preorder challenges.
