Neighborhood Hosts Seeks Experienced Remote Guest Services Agent
Neighborhood Hosts, Inc., a leading hotel and Airbnb management company based in NYC with a remote team, is seeking a Guest Services Agent with a minimum of 5 years of experience in hotel or Airbnb guest services. The role involves answering guest queries, managing bookings, and providing support, along with administrative, marketing, sales, or research tasks based on the agent's skills and interests.
The successful candidate will undergo a 1-week training period before working independently. They must have a stable internet connection and specific software support. A calm demeanor under stress is crucial, as the role requires handling guest concerns efficiently.
The position offers a flexible work schedule, with duties performed from a computer Monday through Thursday and phone monitoring on Friday through Sunday. Salary ranges from $1,250 to $2,500 per month, depending on experience. In addition to a competitive salary, the company provides 3 weeks of paid vacation after the first 6 months, 5 paid sick or family leave days, and $2,000 in education credits after the same period.
Neighborhood Hosts, Inc. values experience and independence in its Guest Services Agent. With flexible holidays and the ability to work from anywhere, this role offers an attractive opportunity for experienced professionals seeking a remote position in the hospitality industry.
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