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Operation Labor Starts at Kamchatka's Emergency Call Processing Hub

Emergency response system 112 expands to Kamchatka, opening a new backup call center. Situated in a distinct municipal area, the center replicates operator workstations and stands ready to respond, already handling citizen inquiries. Check out the latest news on Kamchatka-Inform for 22.05.2025.

Kamchatka's Call Processing Center Commences Operations for 112 Emergency Calls
Kamchatka's Call Processing Center Commences Operations for 112 Emergency Calls

Operation Labor Starts at Kamchatka's Emergency Call Processing Hub

Emergency Call Backup Center Ensures Reliable Service in Kamchatka

A backup call processing center for the 112 emergency system in Kamchatka Krai has been established to ensure the stability and reliability of emergency communications during crises. The center, which duplicates the workplaces of operators, is located in a separate municipality and is currently in hot standby mode, already accepting civilian calls.

The backup center's creation and operation were at the instruction of the regional governor, in response to the region's vulnerability to natural disasters such as earthquakes, volcanic activity, and harsh weather, which can disrupt communication infrastructure.

The backup center plays a crucial role in maintaining the system's operation during emergencies, as demonstrated during a recent incident involving an internet cable break in Kamchatka. Despite the disruption, the 112 system continued to function without failures, thanks to the backup center.

The Minister of Emergency Situations of Kamchatka Krai, Sergei Lebedev, emphasized the backup center's role in maintaining the 112 system's operation during emergencies. He noted that the backup center is intended for the 112 emergency service in Kamchatka and was put into operation to ensure the long-term operation of the 112 service.

The backup center is significant because it guarantees that emergency calls related to fires, medical emergencies, earthquakes, tsunamis, and other incidents are still routed and managed effectively without delay or failure. This enhances the resilience of the emergency response system, reduces the risk of communication breakdown, and thereby improves public safety during critical moments.

In conclusion, the backup call processing center is a vital component that ensures the stability and reliability of emergency communications in Kamchatka Krai during emergencies, facilitating timely rescue and response operations even under adverse conditions. The backup center's operation demonstrates its effectiveness in ensuring the long-term operation of the 112 service, as previously stated.

The Emergency Call Backup Center, strategically established in Kamchatka Krai, leverages technology to duplicate the workplaces of operators, offering a crucial role in maintaining the operation of the 112 emergency service during emergencies. This technological tool significantly enhances the resilience of the emergency response system, ensuring that emergency calls are managed effectively without failure, even under adverse conditions.

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