Specialist in Implementing Customer Relationship Management (CRM) Software under the brand name Embrace
Embrace Software Inc., a globally-oriented company with headquarters at embracesoftwareinc.com, is currently seeking a skilled CRM Implementation Specialist to join their Go to Market team. This full-time, remote position offers a competitive salary, comprehensive training and mentorship programs, opportunities for career advancement and professional development, and the chance to collaborate with a diverse, global team.
The CRM Implementation Specialist will play a key role in leading CRM implementation projects, requirement gathering, optimizing sales pipelines, supervising the M&A BizDev team, facilitating marketing outreach, and handling hypercare post-implementation.
Key Responsibilities
As the CRM Implementation Specialist, you will act as the primary point of contact for clients, understanding their business needs and providing tailored CRM solutions. You will be responsible for configuring CRM platforms to meet client requirements, providing training to clients on how to use the implemented CRM systems, and offering ongoing support. Project management will be crucial to ensure successful project completion and client satisfaction.
Required Skills and Qualifications
To be considered for this role, you should have a Bachelor's degree in Engineering or an MBA in a related field, with 3-5 years of relevant experience in Process Improvement, Business Consulting, or Software Implementations. Proficiency in CRM software, particularly in platforms like HubSpot, is essential. Strong Excel skills, including experience with formulas and Pivot Tables, are required.
In addition, you should possess excellent problem-solving skills and analytical skills to translate business requirements into software functionality. Strong interpersonal and communication skills are necessary to work effectively with a variety of teams and leaders at all levels. The ability to work under less supervision is also required.
Advantages
Having experience in data cleansing, validation, and reconciliation processes, knowledge of marketing and sales concepts, inbound and outbound marketing, and market research, as well as experience in using or implementing CRM such as Salesforce, Hubspot, Zoho, Email Campaign tools, Demand generation tools, and Google Analytics, are all advantages.
The CRM Implementation Specialist will work on helping organizations integrate their operations during mergers and acquisitions (M&A) and post-acquisition phases. You will also need to be proficient in utilizing documentation tools to streamline workflows and enhance efficiency. Strong hands-on knowledge of data visualization and process mapping is also expected.
How to Apply
Interested candidates are invited to apply for the CRM Implementation Specialist position by clicking here. For specific details about the role at Embrace Software Inc., it may be necessary to contact the company directly or check their job postings for more detailed information.
- As the CRM Implementation Specialist at Embrace Software Inc., you will collaborate with various teams, including the M&A BizDev team, to supervise their operations and facilitate marketing outreach, leveraging your expertise in business, technology, and CRM.
- To enhance your application for the CRM Implementation Specialist role, possessing knowledge of technology platforms like Salesforce, Hubspot, Zoho, and Google Analytics will showcase your capability to handle complex business operations, particularly during mergers and acquisitions (M&A) and post-acquisition phases.
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