Daring to Lead: JCM Global's Journey in the Gaming Industry
Spotlight on JCM Global: Marking Seven Decades of Groundbreaking Progress in Digital Payment Solutions
Revving up the pace since its establishment in 1955 as Japan Cash Machine, selling and repairing cash registers, JCM Global is celebrating its 70th anniversary this year. This remarkable milestone signifies seven decades of shaping transaction and payment technology for the gaming industry.
Dave Kubajak, Senior Vice-President of Sales, Marketing, and Operations, has been with JCM Global for 25 years. With deep-rooted passion and expertise, he clearly states, "JCM Global has no intention of following the crowd. We're always the ones leading the charge."
Such sustained success in a rapidly evolving field comes from a special organization with a forward-thinking leadership team. Kubajak believes that when you look back at JCM's history and the way the company has persistently honed its focus, its founders and partners were true innovators. They were always seeking out new technology and finding ways to bring it to the market or adapt it to new applications.
Over the past 70 years, JCM has remained anchored around technology and anticipated future customer demands, whether it was for the casino industry or other markets. "We've always been about introducing something new to the market that nobody else has," Kubajak emphasized.
Since its inception, JCM has been characterized by its heavy focus on technology, engineering, and product development, all in the pursuit of innovation. It's never been about being a "me too" company or just another player in any given market.
Kubajak reveals that every technology JCM Global has developed was in response to customer needs. They listened to what their clients required, found a solution that they could bring to the market, and delivered it, whether it was through their own ingenuity or through strategic partnerships.
When Kubajak joined the team in 2000 as employee number 26, it was an exciting time because they were on the brink of releasing a new generation of products called the Dollar Bill Validator. Introduced in partnership with gaming mogul Steve Wynn, this technology was a major shift for the U.S. gaming market.
Fast-forwarding to 2022, JCM is setting new standards once again. They continue to lead the way in developing cutting-edge technology for transaction management, as evidenced by their recent accolades, including the G&L Innovation Award (2021) for demonstrating “best original thinking in solving business problems.”
Kubajak also points to the Vega Pro bill validator, being adopted by leading manufacturers like Novomatic Spain for next-gen arcade slots, as an example of JCM's responsiveness to evolving hardware requirements in cash-handling systems.
JCM's innovative spirit is acutely demonstrated in their partnerships and collaborations. Working alongside gaming manufacturers such as Novomatic, they prioritize interoperability and reliability, catering to the growing demand for seamless integration of cash management systems.
While specific customer feedback mechanisms may not be detailed in their history, their industry recognition and repeat collaborations suggest a problem-solving approach tailored to operator and manufacturer needs.
As JCM Global moves forward, the trend of introducing new technologies to the gaming industry and leading the charge in transaction management is set to continue. With a dynamic team committed to delivering innovative solutions, JCM Global demonstrates that it's not just a seller of cash registers anymore – it's a trailblazer driving the future of the gaming industry.
- Dave Kubajak, a 25-year veteran at JCM Global, declares that the company consistently leads rather than follows in the gaming industry.
- JCM Global's founders and partners, past and present, are recognized as true innovators, constantly seeking out and adapting new technology.
- Over the past 70 years, JCM has consistently focused on technology, engineering, and product development, sinces its inception, setting itself apart from "me too" companies.
- JCM's new products and technologies are often developed in response to customer feedback, aligned with their needs and часто реализовываемые благодаря сотрудничеству.
- JCM Global is not just a seller of cash registers anymore; it is a trailblazer, driving the future of the gaming industry by consistently introducing new technologies and leading the charge in transaction management.
