Tech company Everon appoints experienced professional Ibrahim Kassem as their new Chief Technology Officer.
Everon, a leading security solutions provider, has announced the appointment of Ibrahim Kassem as its new Chief Technology Officer (CTO). With over 35 years of experience in the security and information technology sectors, Kassem brings a wealth of knowledge and expertise to his new role.
In his new position, Kassem will oversee Everon's technology vision and strategy, focusing on promoting solutions that create a new layer of integration for customers. His goal is to make security systems easier to control and interact with, giving customers more access to their data and systems.
Everon CEO Don Young described Kassem as a transformative leader, stating that his mindset is essential for creating a technology strategy responsive to customers' evolving needs. According to Young, Kassem's appointment reflects Everon's commitment to innovation and customer-centered solutions.
Kassem's strategy for Everon involves advancing proprietary technology solutions and remote monitoring services enhanced by artificial intelligence (AI) and analytics. He aims to drive innovation through technology that simplifies the customer experience and optimizes how customers do business with Everon.
One of Kassem's key areas of focus will be enhancing Everon's customer engagement portal. He plans to improve it so customers can better manage their accounts and interact with Everon in a more intuitive, self-directed way. Kassem also aims to expand Everon's capabilities in remote video monitoring, using AI and analytics to improve service quality and system monitoring.
To achieve these goals, Kassem will identify technologies such as AI, analytics, and system health monitoring tools for Everon. He will also drive the development of proprietary solutions that offer a unique layer of integration, allowing customers easier access to their data and systems.
In addition, Kassem will play a key role in Everon's entry into the remote video monitoring market. His efforts will be guided by customer feedback, ensuring that Everon's solutions meet the needs of its customers and provide a seamless, self-service account management experience.
Kassem has held leadership roles at Stealth Monitoring, Protection 1, and ADT, and his experience in the security industry will be invaluable in guiding Everon's technology strategy. With his forward-looking mindset that balances innovation with responsiveness to evolving customer needs, Kassem is poised to lead Everon into a future-focused, customer-centric technology model.
Kassem's plans for Everon include driving innovation through technology in the business sector, with a focus on simplifying the customer experience and optimizing interactions with the company. In his role as CTO, he will be responsible for developing proprietary solutions that leverage artificial intelligence (AI), analytics, and system health monitoring tools, offering a unique layer of integration for customers.
To maintain a customer-centric approach, Kassem will guide Everon's entry into the remote video monitoring market, ensuring solutions serve customer needs and provide a seamless, self-service account management experience, all while capitalizing on his extensive experience in the security industry.
