Transformed Cloud Services by Santander: Pioneering Innovation and Customer Revolution
Grupo Santander Accelerates Cloud Adoption for Innovation and Efficiency
Grupo Santander, one of the world's leading financial groups, is spearheading a rapid cloud adoption project, aiming to establish a common technology architecture at an unprecedented pace. This move is part of the bank's digital transformation strategy, designed to enhance its service proposition.
The cornerstone of this transformation is the Optimized Hosting Environment (OHE), a flexible, scalable, and secure cloud platform. OHE, which already hosts 60% of the global IT infrastructure, standardizes software architecture and development, offering benefits such as greater profitability, simplification, standardization, high energy efficiency, and a readily-available cloud infrastructure that is more flexible, secure, and risk-free for the customer.
This platform is instrumental in Grupo Santander's goal to migrate its entire IT infrastructure to the cloud by 2023. The bank has already migrated more IT infrastructure to the cloud than any other large European us bank, a testament to its commitment to this transformation.
The cloud migration is not just about moving IT infrastructure; it's about boosting operational efficiency. For instance, Grupo Santander's cloud service efforts are focused on innovation and continuous training, implementing state-of-the-art methodologies. The bank is employing products like ALM (Application Lifecycle Management) and CaaS (Container as a Service) to bring products to market quickly while maintaining security, traceability, and efficiency.
Grupo Santander's next goal is to continue expanding and deepening its cloud transformation to enhance efficiency, agility, and innovation across its operations. This includes adopting cloud-native technologies and accelerating the migration of core banking systems to the cloud. The bank aims to achieve ambitious savings and efficiency targets associated with the execution of the Cloud adoption strategy in 2021.
Moreover, Grupo Santander is working with high-performance teams prepared to innovate and deliver new functionalities to the business using the Cloud (both public and private). One such initiative is the boost to the operational efficiency of bank card management and issue through Plard.
In addition to these technical advancements, Grupo Santander is also focusing on customer-facing innovations. Work Café, an innovative branch concept, is a prime example. This concept aims to provide a modern, flexible, and collaborative working environment for customers and employees alike.
Grupo Santander's digital transformation is not limited to technology. The bank is also fostering innovation in the circular economy. Through Santander X, the bank has awarded prizes to the most innovative companies in this field. Furthermore, the bank's data & AI-first strategy is being accelerated through its collaboration with OpenAI.
In conclusion, Grupo Santander's cloud adoption project is a significant step in its digital transformation journey. By embracing the cloud, the bank is positioning itself for enhanced operational efficiency, increased innovation, and improved customer experiences.
