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U.S. Workers Find AI Confidence in the Workplace, According to D2L Survey Results

Employees acknowledge the worth of artificial intelligence, expressing a need for additional tutelage and direction from their employers to effectively leverage its potential.

Employees acknowledge the importance of AI, yet call for increased guidance and education from...
Employees acknowledge the importance of AI, yet call for increased guidance and education from employers.

U.S. Workers Find AI Confidence in the Workplace, According to D2L Survey Results

AI Adoption in the Workplace: Staff Call for Employer Guidance and Training

Toronto, Canada, May 27, 2025 - Global learning technology powerhouse D2L revealed intriguing findings from their upcoming White Paper, Upskill with Purpose: Nurturing a Future-Proof Workforce. The survey, in conjunction with Morning Consult, suggests that American workers recognize AI as a beneficial force in their professional landscape, yet they express a desire for more support from their employers.

AI is generally viewed as a value-add tool that assists employees in excelling at their jobs, largely by automating routine tasks and freeing up time for strategic and creative work. The survey unveiled that:

  • AI Optimism: 69% of respondents believe AI will improve their job performance.
  • AI Excitement: 65% are thrilled about AI taking over mundane, repetitive tasks, while 68% expect AI to increase the time spent on strategic and innovative tasks.
  • Job Security: A third of respondents (33%) harbor concerns about AI encroaching on their roles, while 38% anticipate minimal impact.
  • Employer Initiative: Although 64% of workers have access to AI tools provided by their companies, only 25% strongly endorse a clear vision from their employer on AI application.
  • AI Usage: A mere 39% of workers report using AI-powered tools to complete duties or develop new skills in the past 1-3 years, despite 63% having encouragement from their employer to do so.
  • Self-Learning burden: Although 61% have access to formal training, 58% feel left to figure out AI on their own, rather than through employer-led programs.

John Baker, President and CEO at D2L, commented, "Our research implies workers are optimistic about AI's potential, and there exists an opportunity for more structured assistance from employers. Strategic investments in training, coupled with the right learning platform, can empower employees to incorporate AI in their work seamlessly."

The survey will be published in the White Paper, Upskill with Purpose: Nurturing a Future-Proof Workforce, to be released in July 2025. This report explores employee and employer priorities, preferences for unconventional learning methods, and the demand for flexible training.

On Jul 21-22, 2025, the D2L Executive Summit in Savannah, Georgia, will delve deeper into these findings, featuring insights from industry thought leaders on the evolving landscape of education and work. Attendance is open to corporate learning leaders, higher education administrators, and professional association members can register on the D2L.com.

Stay informed about these survey findings and the transformation of the workforce here.

About D2LD2L is revolutionizing the learning experience, empowering individuals to attain more than they imagined. By working closely with clients worldwide, D2L strives to create a learning environment that is engaging, inspiring, and grounded in human connection. Learn how D2L helps individuals surpass their limits and deliver outstanding results in education, business, and K-12 at www.D2L.com.

D2L Corporation holds exclusive intellectual property rights for all D2L marks. To view the comprehensive list of D2L marks, visit D2L.com/trademarks.

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Source: D2L

  • In the White Paper, Upskill with Purpose: Nurturing a Future-Proof Workforce, D2L discusses the role of cloud-based AI tools in the workplace, highlighting the fact that while 69% of respondents believe AI will improve their job performance, only 25% strongly endorse a clear vision from their employer on AI application.
  • The survey results also show that even though 61% of workers have access to formal AI training, 58% feel left to figure out AI on their own, indicating a need for more artificial-intelligence-focused news and training from their employers.

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