UNC Health & Kaleida Health Boost Efficiency with Advanced Revenue Cycle Tech
UNC Health and Kaleida Health have invested in advanced revenue cycle technologies, aiming to improve operational efficiency and patient care. The key leaders driving this change are UNC Health's CFO and Kaleida Health's Chief Information Officer. They have implemented advanced analytics platforms and automated billing systems, with robust change management strategies in place to ensure staff buy-in.
To guarantee the success of these new technologies, continuous tracking of performance against the initial business case is vital post-implementation. This will help identify any gaps or areas for improvement. Bidirectional communication between frontline workers and leadership is also crucial. It enables staff to provide feedback and understand the reasons behind the changes, fostering a sense of ownership and commitment.
However, leaders must be prepared to adapt their strategies if the technology fails to meet expectations. Regular reviews and a willingness to pivot are essential to ensure the investment yields the desired results.
UNC Health and Kaleida Health's investment in revenue cycle technologies, coupled with robust change management strategies and continuous performance tracking, sets the stage for enhanced operational efficiency and improved patient care. The commitment of the CFO and Chief Information Officer to adapt strategies as needed ensures a flexible and responsive approach to this significant investment.
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